ASSISTANCE
Prompt assistance in case of emergency
When one of the 4,000 parts that comprise the washing system experiences a malfunction, IFP Europe Service intervenes wherever needed.
The key components that determine the system's primary functions are equipped with wireless sensors that, if necessary, report any anomalies in the washing process, thus triggering an alarm and remotely connecting the IFP Europe Service office to the machine's technician.
All machine functions and any service alerts are handled by the management software provided with all vacuum washers from IFP Europe's KP Kleen Power line.
Thanks to the remote assistance system, IFP Europe Service is able to quickly repair and, if necessary, replace any malfunctioning or broken component.
Service is guaranteed in Italy and in all European and non-European countries, thanks to a widespread sales network.
If necessary, IFP Europe's specialized service technicians can quickly reach the system requiring repair with original or remanufactured spare parts with the "IFP Europe Guarantee".